Terms and Conditions

DrDoGood collects various types of personal data to support platform functionality and improve service delivery. This includes your name, email address, phone number, demographic details, device type, browser data, and interaction history. We may also collect health-related data provided during appointments or surveys to better tailor our services. This information helps us offer personalized recommendations, secure your account, streamline transactions, and meet legal or regulatory requirements. By understanding how you use the platform, we can enhance features, fix bugs, and deliver an optimized experience. Your data is collected with your consent and in accordance with our privacy policies.

We also automatically collect certain technical information when you interact with the DrDoGood platform. This may include your IP address, browser type, device type, and usage data, which help us analyze trends, improve platform performance, and enhance your overall experience. For example, usage data allows us to identify the most frequently used features and optimize them for a more seamless and user-friendly interface. Rest assured, all collected information is securely stored and used solely for the legitimate business purposes outlined in this policy. By employing industry-standard security protocols, we ensure that your data remains protected at all times.

The information you provide enables us to deliver the core functionalities of the DrDoGood platform, including appointment scheduling, user account management, and personalized care or service recommendations. For example, your contact details allow us to send timely notifications or updates, while your preferences help us tailor your experience to better meet your needs. We also use your payment information to securely process subscriptions and transactions, ensuring a seamless and reliable user experience. All sensitive data is encrypted and handled by trusted payment processors to maintain the highest standards of security.

We may also analyze aggregated data to enhance the features of the DrDoGood platform and develop new services tailored to your needs. This analysis helps us identify trends—such as the most frequently used features or services—enabling us to deliver more relevant and effective solutions. Your personal information will never be sold or shared with third parties for marketing purposes without your explicit consent. However, we may share data with trusted service providers who help us operate and maintain the platform, ensuring a seamless user experience. These providers are contractually bound to uphold strict confidentiality and security standards, in line with our commitment to protecting your privacy.

DrDoGood is committed to ensuring the safety and confidentiality of your personal data. We use encryption, firewalls, and secure data storage solutions to protect your information from unauthorized access, breaches, or misuse. Regular system audits and vulnerability scans are conducted to identify and address potential threats proactively. Only authorized personnel can access your data, and all actions are logged for accountability. We retain personal data only as long as necessary for service delivery and legal compliance. Our security practices follow industry standards and relevant data protection laws to maintain your trust and provide a safe digital health environment.

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations. When your data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access. You may also request the deletion of your account and associated data at any time by contacting our support team.

This process ensures that you retain full control over your personal information. We are committed to transparency and strictly adhere to all relevant data protection regulations, upholding your rights and maintaining your trust in DrDoGood.

You have full control over your personal information on DrDoGood. At any time, you can access, update, or request deletion of your data through your account settings or by contacting our support team. We respect your privacy choices and act promptly on such requests, ensuring they are handled securely and in compliance with applicable data protection regulations. Deletion of your data may affect your ability to use some platform features, but we’ll inform you in advance and support you through the process. Transparency and user control are core principles we uphold, empowering you to manage your digital presence.

We are committed to maintaining transparency and giving you control over your personal data. If you have any concerns about how your information is handled or would like to learn more about our privacy practices, please reach out to our customer support team. Our dedicated team is available to answer your questions and ensure you feel confident in our commitment to protecting your privacy. By using the DrDoGood platform, you acknowledge and accept this privacy policy, which reflects our dedication to respecting your rights and delivering a secure, user-focused experience.

To deliver a seamless and efficient user experience, DrDoGood partners with trusted third-party service providers for tasks such as payment processing, communication, analytics, and system infrastructure. These partners may receive limited access to your personal information solely for performing their contracted duties and are strictly prohibited from using your data for unrelated purposes. We carefully vet all third-party providers for compliance with our privacy standards and require them to implement strong security measures. Your data is never sold, and integrations are designed to maintain transparency and user trust.

DrDoGood may update its Terms and Conditions periodically to reflect new features, legal changes, or enhancements in our platform. Whenever significant changes occur, we will notify users via email, in-app messages, or platform banners. Updated terms will always be available on our website, and your continued use of the service indicates your acceptance of the new terms. We encourage you to revisit this page regularly. Staying informed ensures that you understand your rights, responsibilities, and the standards we follow in managing your personal data securely and responsibly.